01
Business & IT transformation
Target operating model design and embedding across ERP, CRM, HR and finance — Workday, Salesforce, SAP, ServiceNow — with benefits and SLA improvement tracked through to delivery.
Transformation · Programme direction · Cutover & recovery
Transformation that lands — under regulatory, commercial and time-critical pressure.
Zamelia Consulting is the practice of James Loader, a Transformation and Programme Director who has led business and technology change for FTSE 100 firms, central and local government, defence, aviation, financial services and utilities — with budgets up to £120m.
FTSE 100
MOD / DWP
Defence
Aviation
Financial services
Utilities
Board / CxO level
What I do
Available for contract engagements as Transformation Director, Programme Director or a specialist lead for cutover, migration or recovery. Agile, Waterfall or hybrid.
02
Cloud & data-centre migration
Infrastructure remediation and migration to AWS, Azure and GCP — including SAP and Oracle estates — planned to keep mission-critical services running throughout.
03
Operational resilience
Business continuity, disaster recovery and crisis-management programmes for regulated firms, built to stand up to FCA, PRA and Bank of England scrutiny.
04
Cutover & release
Cutover strategy, rehearsal and command for large-scale go-lives, with the release teams and controls to match.
05
Recovery, M&A & carve-outs
Stabilising programmes that have lost their way, and running mergers, de-mergers and post-acquisition integrations — including budgets, RFPs and third-party vendor management.
06
Applications & reporting
Hands-on CRM application development, data migration and the Power BI reporting that lets a programme see itself clearly.
Selected engagements
Dyson
Infrastructure Programme Manager
Remediated 2,000+ servers and three SAN estates and consolidated 8+ PB of SAP and Oracle data with zero downtime. Migrated the SAP ERP estate to hybrid cloud across AWS, Azure and GCP via HPE GreenLake, cutting daily operational risk exposure from £8m to £2m.
SSE
Cutover & Release Programme Manager
Defined the cutover strategy and built the release team for a multi-million-pound billing and customer-management replacement. Reduced cutover-failure risk by 30% and delivered three industry-wide cutovers on time and on budget.
Legal & General Investment Management
Crisis Management Programme Manager
Delivered two business-continuity and risk-reduction programmes, redesigning crisis-management solutions reported to the FCA, PRA and Bank of England, with new ITSM strategy, budgets and financial structures.
MOD Tri-Service Recruitment
Business Readiness Manager, via Capita
Defined and embedded new TOM processes across the Army, Navy and RAF — training, MI/BI, operations and digital channels — as part of a full digital and organisational transformation.
Marsh McLennan
Programme Manager, via Capita
Managed the merger of HSBC Brokers and defined the outsourced operating model for London Market insurance, embedding it alongside new technology for policy onboarding, claims and payments.
Also: easyJet (Workday HR/finance cutover), Arxada (Workday remediation), BBC TV Licensing, DWP, Resolution Life and npower.
A Zamelia product
Where your words find their voice…
An audiobook platform for authors, editors and agencies. Upload your manuscript, choose your voices, and Anagnoster narrates it paragraph by paragraph. Revise the book, upload again, and only the paragraphs you changed are re-recorded.
About
James Loader
Founder & Director · Transformation & Programme Director
I lead high-stakes transformations where the plan has to survive regulators, suppliers, go-live weekends and the board. Over a career that began with Cobol and runs through a decade as a Capita Programme Director to cloud migrations and ERP rollouts, I've built a reputation as a safe pair of hands — the person brought in to land it, or to rescue it.
I work comfortably at board and CxO level and across global regions and third parties, and I bring clarity, structure and a sense of humour to high-pressure change. I'm technical enough to talk to engineers in their own language, and still build software myself.
I'm also a published novelist, which mostly shows up as an insistence on clear writing in every status report.
Methods
PRINCE2 · Agile · Waterfall · Hybrid
Accreditation
Salesforce
Languages
English · French (conversational)
Have a programme that needs a steady hand?
Contract enquiries, Anagnoster licensing and partnerships — drop me a line and I'll come back within two working days.